TightShip with Lisa Hall: Profit In Either Power Or Dollars Is Temporary
I read an article this week that really resonated with me. It said that success will come and go but integrity is forever. Recently I had a situation while doing business with someone that had made a bunch of promises but failed to keep them. I believe that is why this statement hit home with me. I never claim to be a perfect person (is there such a thing?) but when I say I’m going to do something I do try to follow through and keep my promises. Like others I might mention something to someone and then forget (I did just turn 50 so sometimes I forget) but when it comes to the BIG AND IMPORTANT promises I made I really do try to honor my word.So what is integrity? In my opinion it’s doing the right things, the things you said you would do – EVEN WHEN no one is watching. Here is the thing…building a reputation of integrity is difficult. People need to get to know, like and TRUST you. It can take years to build a business brand that stands for strength and integrity but it only takes seconds to lose.
In the business world it might look something like…
- Employees calling in sick because they’ve used their personal days and want to finish their holiday shopping
- An Entrepreneur over valuing their business to get a higher price when they sell it
- A job applicant that over exaggerates their experiences to get the job.
- A sales person over promising the benefits that an investor or purchaser would receiveNow all of these folks in all of these situations may have told themselves a little white lie, that they had a valid reason for justifying their behavior and their lack of integrity. But the thing that we MUST remember as small business owners is that profit in either power or dollars is only temporary. It’s integrity that keeps you relevant and, frankly, in business.